I'm Shelby Washington and I have a strong passion for helping others build confidence and create opportunities through educational trainings.

 

My journey in healthcare began in 2014 at the front desk of a medical practice. Like many people entering the field, I started with little knowledge of the healthcare revenue cycle but quickly discovered a passion for learning how the administrative side of healthcare works.

 

Over the years, I gained experience in patient registration, insurance verification, medical billing, payment posting, denials management, accounts receivable, provider education, coding, credentialing, and revenue cycle operations.

 

Today, I bring more than 10 years of healthcare revenue cycle experience to the classroom. Throughout my career, I have worked with multiple specialties, led teams, and earned certifications such as CPC, CPB, and CRCR.

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While I enjoy the work I do in healthcare, teaching has become one of the most rewarding parts of my career.